IRRIGATION SERVICE MANAGER
The primary role of the Irrigation Service Manager is to oversee all service operations and related duties.
PRIMARY DUTIES AND RESPONSIBILITIES
Oversee the service department and its day-to-day operations. This includes, but is not limited to: assisting in the facilitation and monitoring of service department tasks (e.g. responding to customer calls, preparing service quotations and invoices, scheduling service appointments, handling customer relations/issues and maintaining customer accounts.
Oversee the service technicians. This includes, but is not limited to: hiring of technicians, dispatch and efficient routing of technicians, monitoring and distributing inventory to technicians.
Other duties as assigned.
Five to ten years irrigation industry experience; CLIA/WSIP designations desirable
Bachelor’s degree an asset
Previous customer service and management experience
Strong oral, written, time management and organization skills
Proficient computer skills (Microsoft Office); experience with Sage and Salesforce an asset
Ability to operate in a fast-paced environment
Salary is negotiable
Benefits package available